FAQ

Kasora Beauty – Frequently Asked Questions

1. What products do you sell?

We offer a wide range of cosmetics, skincare essentials, beauty tools, and accessories carefully selected to enhance your natural beauty.

2. What is your shipping and handling policies?

For shipping and handling policies, please find us at Shipping & Handling for more information.

3. How long will it take to receive my order?

Orders are processed within 1–4 business days. Delivery typically takes 7-21 business days depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and link to monitor the delivery status.

5. What payment methods do you accept?

We accept secure payments via credit/debit cards and PayPal.

6. Can I cancel or modify my order?

If your order hasn’t been processed yet, we may be able to cancel or modify it. Please contact us immediately at info@kasorabeauty.com.

7. Do you accept returns or exchanges?

We accept returns or exchanges within 7 days of delivery for unopened, unused products. Please check our Returns Policy for full details.

8. My item arrived damaged. What should I do?

We’re so sorry! Please send us a photo of the damaged item within 48 hours of receiving it to info@kasorabeauty.com, and we’ll arrange a replacement or refund.

9. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter and follow us on social media to get updates on exclusive discounts and seasonal promotions.

10. How can I contact customer support?

Email us at info@kasorabeauty.com. Our support team is available Monday to Friday, 9 AM – 6 PM.